If you have any queries or concerns, please email enquiries@northmere.co.uk

Privacy Notice

This Privacy Notice explains how we at North Mere use any personal information we collect about you.

What information we collect about you – when you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone number of the person making the booking.

How we use the information we hold on you – we will use your email address to send you confirmation of the booking. After your stay you will receive an automatic email from our booking system asking you for feedback. We will not use your telephone number to contact you unless it is for an emergency and/or we have been unable to contact you by email.

How is your data stored – all of the personal details you supply to us, as part of the booking process, is stored securely on a third party system, SuperControl. Neither we nor SuperControl will share your information with any other third party unless there is a legal reason for doing so.

Guest registration – we are required by law to keep a register of guests and their nationality. If you are from a country outside the commonwealth we will also require a passport number and address of next destination.

Access to your information – you have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at enquiries@northmere.co.uk

If requested, in writing or via email, we will amend or delete your contact details as you specify, from our records immediately.